Frequently Asked Questions
Turnaround Time
Our standard turnaround time is typically between 2–3 weeks from the date of payment.
Rush Service
Turnaround from payment to the date we ship or deliver. Rush:
5 - 6 business days – 15% of total invoice
3 - 4 business days – 25% of total invoice
2 business days – 50% of total invoice
Shipping & Delivery
We deliver for free within 20 miles of Charlottesville, VA. All other orders are typically shipped via UPS Ground. Turnaround does not include shipping time, so make sure you factor this into your timeline.
Payment
Due to the upfront investment of materials, time, and labor that is required for screen printing projects, we almost always require payment in full before turnaround time can begin.
We accept the following payment methods:
Cash
Check
Major credit cards
Quotes/Pricing
Prices are always subject to change without notice and sometimes for reasons out of our control, so we provide pricing on a case by case basis. Quotes we provide are valid for 30 calendar days without being subject to change.
RETURNS, REFUNDS, and unforeseen circumstances
We treat you like we like to be treated: fairly and honorably. We will always take full responsibility for our own actions, not for the actions of others.